David Urquhart Travel

Just back from 5 days staying at the Willowbank hotel in Largs, Paul & the rest of the staff were brilliant, food was great and Mark our driver was first class.cant wait for new brochure to arrive to book again.

This shower is crooks won't respond to complaints they won't even return my calls they took £3200 from me a OAP and don't have the decency to reply to complaints they will be hoping I will go away but that won't happen I have written to the Sunday mail but in the meantime I will be going regestar house and get the directors home address and take my complaints direct to there front door AVOID AVOID a disgusting company only interested in your money

When spending over £3000 on a holiday, I expect to get what I pay for.

I was told I would receive a double bed in my room as well as it being a sea facing view. Only to find out that the hotel we were placed in don't actually offer double beds and none of the rooms have any sea views as there is another building in front of it.

When I complained to the manager, I was told that I am wrong and that the staff are great. They have now ignored me for over a week.

Happy to accept your money but not willing to give you what you paid for.

I have written complaints to urqnuart travel so has my husband on our feedback forms about our stay at abbeycourt in Torquay on 10th July I also phoned urqnuart during my holidays told you can't phone to complain. Urqnuart tell I g

Home from a lovely week in Dunoon. The tours was brilliant, we had a lovely driver John he was very helpful. The glenmorag hotel in dunoon really need new beds and a face lift. The staff where very nice only to happy to help. Food was lovely. Looking forward to my next adventure with David Urquhart. Great value for money.

Sent my mum and partner away for her 70th birthday.she was to get picked up in ek town centre.i waited with her until the bus came to pick her up.the bus showed up it was a total banger.i thought to my self god that bus will be lucky if it makes it out of ek.apparently the bus went on fire with heavy white smoke bailing out of the engine compartment.my mum said she was on the bus for 10 hours just to get there.the journey and the hotel were a complete nightmare from start to finish.i normally recomend companys but not this time david urquart should be ashamed of yourself.i will be writing a letter of multiple complaints.

My husband and I are just back from a trip to Ballyshannon in Ireland it was first class the hotel was lovely also the food was 100%. A big thank you to the coach driver john Cassidy he was first class.

we have been going on these tours for a few years bus company run a great service drivers all helpfull .always on time and allow you tlme at all holiday destinations the hotels are not new but they are very clean and the food is better than 3 star hotels in spain and staff likewise the 1.50 bars cant be beaten and entertainment to most hotel have mixed age group but no noisy stag and hen dos so you get to sleep no problem we will always return

my partner & i took the coach to see Rod Stewart in inverness it was a shambles the coach was 30 min late picking us up from Aberdeen we stopped at Baxters to change drivers ,got to our hotel what a dump we did't have time to do anything by the time we got there it was just a case of getting your room key dumping your luggage & down for something to eat which we never had time to enjoy as we had to leave to go to the concert.
When we arrived back at our hotel everything was in darkness the room was filthy the bed was done you could feel the springs coming through and when you was lying down on the bed you could feel the base of the bed in this day & age this is very poor for a company like david urquhart to put you up in a place like that